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Written by 7:34 am Covid Fundraising, Nonprofits

Managing your (newly) remote nonprofit team during Covid

manage nonprofit team - COVID 19 online resources

The coronavirus outbreak has led us all to self-quarantine for some time, affecting people from all businesses. But the world needs the nonprofits more than ever now. However, in a time when it is not safe to go out, here are a few COVID 19 online resources that could help nonprofits during the outbreak of coronavirus.

CRM 

Salesforce created the Nonprofit Success Pack specifically for nonprofits. More than 30,000 nonprofits in the world use Salesforce, from small organizations working in a single community to multinational NGOs and foundations. The Nonprofit Success Pack is a flexible, open data architecture and pre-built constituent for all your donor management components. Moreover, it is completely free and can also be integrated with your GiveCentral profile to sync your donations.

Zoho CRM is one of the leading softwares out there for your donor management needs. It provides a paid CRM software that provides a discounted offer for nonprofits.

They have designed a standard line of action to track your donors and their preferences. Also, there are many design options depending on what the goal is and what you would like to track. 

GiveCentral Community allows for donor information to be collected easily and tracked in one, simple-to-use database. It gives you the ability to create customized reports as per your organization’s needs.It It keeps all your donor information in one, easy-to-access database. It also allows you to run a variety of reports and display information in ways that make the most sense to you. While most donor databases are prohibitively expensive, GiveCentral Community is a tool that is both user-friendly and affordable. Moreover, very recentral GiveCentral has established a seamless sync with Salesforce NPSP, so if you’re using Salesforce for your donor management needs, you can now sync your GiveCentral profile and make use of two great tools in one.

Team Management

Jira is a great option to go for team management if you are looking for a paid software. It allows you to raise tickets for the pending projects or issues and assign them to the designated members. It has a very user-friendly interface and provides you every update through email. You can keep track of the pending projects and chat with your members directly from the platform.

If you’re looking for a free online software for team management, Teamwork is the go to. Segregate your ongoing or prospective events into different projects, assign members into each project individually, create teams categorically, and update your nonprofit’s calendar accordingly. The software provides good visibility over the different ongoing or pending tasks in a unified dashboard, as well as provides different dashboards for different teams.

Communication

The business version of the video calling service giant, Skype, provides great video conferencing capabilities. With your team working at home, it would be a great way to get connected with all of them together and share your screens to get live updates or briefs then and there.

A great emailing tool for your nonprofit organization, where you get several options – from email lists, template design options, contact updation, list segmentation, automations, forms, and much more– right in front of you. The software has an intuitive design and is easy to use. Keep your community updated with effective fundraising emails and build a great strategy by combining the different features efficiently.

Slack is a great free tool to segregate your tasks and team into different boards. It is a very successful software, which is also a mobile app, for your organization to communicate and share documents. It supports upload of all kinds of files from PDFs, .rar, .text to images and videos as well. You can effectively communicate with your team over designs or any new update on your website and take everyone’s or just a few members’ opinion in easy set-ups.

Hangouts is a comprehensive software for all your communication needs. From sharing your screen over a video call, texting the right member or the right group of members, sharing documents, as well as the backing of Google security, it is everything your organization needs as a communication medium. However, it might not be that useful while contacting your donors.

While most Mobile Giving softwares are about fundraising and sending donations, GiveCentral brings Text-to-Connect where members, supporters or donors can directly update their information through a simple text message using short codes. Learn more (hyperlink)

Online Streaming for masses

  • GoToMeeting

GoToMeeting is an online tool that many businesses use for online conferencing and interacting with their customers. However, you could use this tool to conduct online masses and prayers. Instantly join, host or manage a video, audio or web meeting from anywhere using your PC or mobile device. It is a great way to transform your online events into engaging experiences you and your attendees will look forward to.

  • Youtube Live

Youtube Live is a great tool to live stream events such as Church Masses and Prayers. It is a very simple process to go live on YouTube, just follow these simple steps:

  1. Open Youtube.com. Verify your Youtube Channel.
    • Click on your display picture in the top right corner to open a drop-down menu.
    • Click on “Your channel“. Select your preference of receiving the verification code, that is, either via text or call on your phone number.
    • Input the received code to verify.
  2. After verification, open the “Your Channel” page again.
  3. Click on the camera button in the top right corner. Click on “Go live” to host an online stream.
  • Facebook Live

Facebook Live is arguably the most used live streaming tool on social media. It is a great tool to live stream events such as Church Masses and Prayers. To go live on Facebook, just follow these simple steps:

  1. Click “Create Post” at the top of your News Feed.
  2. Click the three horizontal dots and select “Live Video“.
  3. Write a description about your live video. Click “Go Live” when you are ready.

Social Media Management

  • Buffer

Buffer is an online service that provides you the flexibility to schedule and post updates to all the leading social media platforms (Instagram, Twitter, Tumblr, Pinterest, Facebook, Linkedin, etc) all at the same time. You can custom schedule posts for each day, and write individual posts for different platforms. It also supports uploading videos, GIFs, and images.

  • Bitrix24

Bitrix24 is a unified workspace that brings a complete set of business tools together into a single, intuitive interface. It consists of five major blocks: communications, tasks & projects, CRM, contact center and website builder. It is a paid software that allows you to perform all kinds of tasks from one dashboard. However, it is most known for its social media management tools.

Website Development Tools

  • WordPress

Many website developers use WordPress because of  its popularity as a content management system that’s flexible and easy to use. WordPress is free and open-source which gives you the opportunity to build a website at low costs.

  • Wix

Wix.com is a quick way of getting a website done for your organization. It is a classic template website builder and an AI platform rolled into one. You can choose from over 500 industry-specific templates and make use of its easy drag-and-drop editor. Or if you’re unable to decide, use Wix ADI and let Wix design a website for you.

Analytics

  • Alexa

Alexa.com is a tool that allows you to find your website rank and explains graphically how you can improve the same. Not just that, it helps improve your website’s SEO with suggested keywords as well as derives semantic keywords for your domain too. It is a paid service where you need to create an account for your organization and buy a premium account to use all its services.

  • Google Analytics

Google analytics is by far the best analytics tool out there. It maps everything you need to know about your website, from sessions to session durations to referrals, acquisitions, clicks, time spent on individual pages, forms, as well as traffic received through social media sharing. GA provides an intuitive and easy-to-use dashboard that brings everything you need to know together. It maps what keywords bring you the most traffic and thus, you can analyze what page you must improve and optimize accordingly.

Design Tools

  • Adobe Photoshop and Premiere Pro

Adobe is the leading service provider when it comes to your design needs. This paid service brings you a range of software for all your graphic or video needs, however, Adobe Photoshop and Premiere Pro are the most used services. Photoshop brings you all the tools to edit images and create graphics as per your needs. It can be used to create great social media creatives and designs for your website. Premiere Pro is a comprehensive video editing tool that can be used to edit your captured videos. It helps you add audio, visuals, text and animations through a well-built dashboard, and then save the video in the required format.

  • Canva

Canva is a free online tool to create animations and presentations. However it is most used for the image editing capabilities it provides. It has great pre-uploaded templates for you to choose from with easy to use drag and drop editing features. You also get options to add images from a set of freely downloadable as well as purchasable stock images.

  • Biteable

Biteable is a free video editing service that helps you create short informative videos about a topic or turn your presentations into engaging videos for your community. It helps you add your own images, GIFs or videos on a video editing panel. There are a lot of present templates and characters for you to choose from.In this time of crisis, being a digital savvy nonprofit is a must. Perform all the necessary tasks at home while you stay indoors away from the widespread COVID-19 virus. If you have any doubts, feel free to contact us anytime.

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Last modified: March 26, 2020

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