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Fundraising Just Got Much Easier: Introducing the GiveCentral Go App

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The work of nonprofit fundraising is about so much more than just raising funds. It’s about building lasting relationships with your donors and, ideally, it’s about working so efficiently that you don’t have to spend all your valuable time hunched over a spreadsheet. At least, that’s the dream. But the reality is often slow, confusing, and overwhelming, and chances are you spend as much time thinking about fundraising as you do actually fundraising. If only there was a way to streamline the process!

That’s exactly where the GiveCentral Go app comes in. As the mobile app and card reader partner to our GiveCentral online donation tool, GiveCentralGo enables you to raise money anywhere, at any time, without slogging through paperwork or having to organize a bunch of volunteers. With its clean, organized interface, you can use GiveCentral Go to collect funds securely and efficiently and generate engagement and donation reports all in one place. The app integrates accounting and communication tools, too, meaning that your managers and administrators will save precious time and increase the accuracy of their record-keeping. It also makes it easy for donors to support your cause. You might call it a win-win; we call it the future of giving.

How GiveCentral works

Our online donation tool GiveCentral has more sophisticated capabilities than any donor management system out there. It enables nonprofit organizations to carve out a unique online presence by creating a customizable donation page on the GiveCentral website. Independent administrator accounts can be used to manage donor accounts, send out communications, or make changes to fundraising events. And if you’re worried about bringing donors to your page, we help with that, too, by providing free customizable marketing materials like email templates, donor signup cards, and more. Plus, we provide you with ongoing technical support by phone, email, or webinar. Our goal is to ensure the long term sustainability of organizations like yours.

Our robust web-based giving tools let donors contribute whenever they want without installing any software. They can make a one-time donation, set up recurring gifts, or simply allocate funds to a chosen category. Payments can be made by all major credit cards or electronic checks, and are secured using Secure Sockets Layer (SSL) encryption. Donors then receive emails confirming their transactions, and they can also view or save all information related to their payments. It’s easy, convenient, and quick—just like giving should be.

One major pain point that our GiveCentral tool solves on the administrative end is—wait for it—the dreaded paperwork. Most nonprofit organizations are used to spending serious time and energy on paperwork, accounting, and data management—including tracking down delayed payments and updating expired payment methods—but GiveCentral consolidates all of that. When you use our online tool, all of your collection, fundraising, and communication activities are neatly gathered in one place, so that nonprofit organizations like yours can raise more money in less time.

GiveCentral Goes Mobile

We love our online tool and think you will too. But what happens when you’re out and about at a fundraising street fair or a charity dinner? That’s where our app GiveCentral Go comes in. It makes the fundraising process even easier, quicker, and more portable, so fans can turn into donors with the mere swipe of a credit card.

GiveCentral Go is a mobile app and card reader that lets you process credit card and debit card transactions on mobile devices. It can be used with iPhone, iPad, iPod and Android devices, and you can use it for both real-time and preauthorized transactions. It eliminates the need for POS machines as well as the need to establish separate merchant accounts for each fundraiser, making fundraising more convenient than it’s ever been before. We are constantly innovating, evolving, and adding new features, and we encourage you to grow with us; our large resource base of blog posts, press releases, articles, webinars, and videos will help you stay informed and efficient.

The Nitty-Gritty

Curious what else you can do with GiveCentral and our new mobile app? You can:

  • Easily set up giving categories for a wide range of fundraising activities. Church collections? Scholarship funds? Selling merchandise? Collecting donations at an event? Quickly set up a new category for whatever you need and start raising money.
  • Access the most sophisticated donor management system in the business. With GiveCentral, you can review real-time analytics, generate comprehensive donor reports, and use the information to build effective, lasting relationships with donors.
  • Communicate in new and exciting ways. From requesting donations to acknowledging donor gifts, you can reach out with customizable email messages. You can also manage recipient lists and link back to your website or social media to keep your community engaged.
  • Engage with donors securely and confidentially. With GiveCentral, donor information is never compromised. Personal information is shared with no one other than the recipient organization. Credit card and bank account numbers remain confidential. Our servers are protected, industry standards for online payment security are applied, and information related to transactions is transmitted using Secure Sockets Layer (SSL) encryption. While quarterly audits are performed by an independent third party to ensure the GiveCentral website meets PCI DSS requirements, internal audits are performed at least once every month.

If you are looking to improve your fundraising and make the process much more efficient and far less stressful, GiveCentral and GiveCentral Go are here to help. We’ve got the lowest processing fees in the marketplace—and the passion and knowledge to help you exceed your fundraising goals. Ready to hear more? Reach out to us today.

Philanthropic Giving Towards Education Keeps Growing

Giving to education has a huge gain in the year-round philanthropic giving, per the third edition of The Philanthropy Outlook. The trend suggests the growth will continue in 2017- 2018. Donor behavior seems to be the major factor propagating the trend. How do modern donors give? What motivates them and how does that behavior change how development teams plan their asks?

Donating to higher education has increased in particular via online giving. Both private and public institutions have witnessed successful fundraising campaigns.

In the recent years philanthropists in America have shown a growing interest in supporting education in the country. In fact, education was indicated as a priority for the philanthropic community. More and more charitable contributions are made to better education by training teachers, funding schools, inventive education programs and other likewise initiatives.  Many people find it critical to support higher education, private K-12 schools, libraries and many more educational institutes. In 2014, about 15 per cent of the total charitable donations in America were made to educational organizations. Not only was it an increase in the donation to education but also propelled education sector to be the second largest recipient of charitable giving in America.

The study finds that giving to education includes all cash and non-cash donations from itemizing and non-itemizing U.S. households to U.S. education charities, including institutions of higher education, private K-12 schools, vocational schools, libraries, educational research and policy, and many other types of organizations serving an educational purpose.

According to the report, giving to education will be higher in 2017 and 2018. The current projections predict it to be higher than it has been in the previous ten years. It will still be lower than the previous twenty-five and forty-year average. Giving to education is predicted to increase by 6.3% in 2017 and 6.0% in 2018.

Here are some of the factors that will significantly affect giving to education institutions in the year 2017 and 2018:

  • GDP growing above the average
  • Expenses of education services incurred by the consumer increasing in the coming year
  • Consumer’s expenditure on health

These three factors will be responsible for the majority increase in donating to education in coming years. How a charity grows also depends on the previous growth in specific economic variables. Other factors affecting giving to education in 2017-2018 include recreation services, nonprofit service output, healthcare services and rate of consumption.

With the increase in the giving to education another equally growing phenomenon are fundraising campaigns between the institutions of higher educations that are continuously growing and becoming billion-dollar endeavors. These campaigns provide philanthropists an opportunity to give and in a generous way, which otherwise will be hard to come about. This only means that there is a direct relation between the increase in a number of these fundraising campaigns and increase in donations. If such campaigns continue in 2017 and 2018 it will only give more opportunity for the people to donate to education.

HISTORICAL ANNUALIZED AVERAGES FOR GIVING

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Charitable giving to education is expected to increase as a percentage of total giving, from an estimated 15% in 2014 to 17% in 2018.

These data are drawn from historical giving data found in Giving USA 2016: The Annual Report on Philanthropy for the Year 2015. Data are adjusted for inflation to 2015 dollars.

Donors these days seek more control of their philanthropic interests. Each and every year donors are getting more intelligent about how and where their money goes to.  Many fundraising campaigns are hence based on donor-centric behavior. Understanding what drives donors today will help improve and build strong sentiments for fundraisers in future.

How To Evaluate Your Online Giving Solutions

Every year we get a little close to going digital. Just think of it – media is digital, cameras are digital and so is the retail. According to the most recent survey by the Giving Institute more and more donors give online. So, it is important for churches to adapt to these changes too and give their members the option of .

Online payment process

As you think giving an online options for your donors try these three electronic payment types, see what your church members think:

  1. Through their credit card
  2. Electronic Fund Transfer for recurring donation
  3. Automated Clearing House

Evaluating an e-giving solution

As there are numerous programs that offer the service of online-giving, a church should be cautious as to what solution they choose for their congregation.

Here are a few points to remember as you choose the right program:

  1. The frequency of giving: Is the program able to give multiple options for fund transfers? Are there any schedules for recurring donations? The donor should be capable of linking their bank accounts for donation capability with weekly, biweekly or monthly automatic fund deduction capability. Donating frequently should be made easy.
  2. Easy to pledge options: Will the donor be able to pledge an amount for donation and then the payment for the pledge is scheduled over a certain period of time? Can the donor make a down payment on the pledge? Will he/she be able to make a down payment from one account and then charge the rest to another account?
  3. Confidentiality preference: Will a donor be able to remain anonymous?
  4. The process of transaction: What is the duration of the process of fund transfer? How much time does it take for the money to go from donor’s account to bank’s account? How much time does the application processing take these data? And what and how much fee is charged for the process?
  5. Security: Does the program comply with the guidelines of a safe transaction?
  6. PCI compliance
  7. 128-bit secure browser connection for safe data handling
  8. Secure Sockets Layer (SSL) for information encryption.
  9. End to end data management. Donor’s card details and account information should be discreet. There should be no third party involved in handling the fund transfer.
  10. Price: When buying any product or service the top concern is the cost. Many service providers give unrealistic promises of the increase in the number of online participants in given number of year. But such predictions hardly meet their promise and are very misleading. Much of their charging fees is unexpected and can greatly hamper the collection capability of a church. Fees that are related to the size of the church or factors like how many already are giving and how many will readily switch to online giving, all these matters greatly when you are choosing a software solution. Hidden fees can bury the church in expenses that will make the service exorbitant.
  11. Advertising: Will the vendor also provide the service of promotion? Often the staff at church is not ready to encourage people to donate beyond the walls of the church. So asking the church members to become interested in the new online giving method will require some assistance. You will need a service provider who will help in launching and promoting the program. Many a time the participation in online giving can see a sudden spike but then slows and falls down gradually. The program should be capable analyse giving habits and advise long-term strategies for donation collection.

Online giving should be promoted in every way possible even to members who aren’t that frequent to church. Promoting online giving can be a hard task if the attendance lays low throughout the year. Integration with any social platform can greatly boost exposure of the new giving habit to other members. Attracting potential donors has to be a constant effort. It is imperative to look into expenses of these promotions before you decide on a service provider.

  1. Information: Will the reports of online contribution be available, and in what form? Will the integration of information be automated to enable transfer of data to donation management software? An efficient bookkeeper tracks the donor by funds donated to measure the effective way of using a program. But if the data handling is too complicated a person can falter and margin of error becomes bigger. Also, it shouldn’t be too overwhelming so as to teach a new staff member. The service provider should offer teaching tools and train to help the church staff in organizing data in the most efficient way.
  2. Updates: The vendor should provide frequent updates to keep pace with the changing habits of the donors and to sync with the collection strategies of the churches. The program should be up-to-date and have the most contemporary functionalities. If the application for mobile phones is available then it should provide flexible payment methods and easy donation process. As more people are using smartphones these days, online finance option is now steadily being used by people. Every detail ranging from likeability and functionality of the application to the security provided should be updated as frequently as possible to adhere to changes in need and demand. This will help in maximizing participation in online giving.

Just like you would go to a store to get your groceries, so should you go online to reach your donors for charitable giving.  By going where your donors are you are increasing the likelihood of engaging them not just for that collection, but for recurring long-term charitable relationship. Online giving should be a top priority on your long list of things to do. But remember, we are here to help make your fundraising effort easier. Talk to us by leaving a comment below!

How to Write a Better Donation Thank You Letter (And Why It Matters)

donation thank you letter

You sure know someone who can get anyone do what they want. An executive to give their limited time, an expert – their ideas, philanthropists  – their financial support. What is the secret? It’s not that hard. You just say “thank you” and “please”. And say it from the bottom of your heart.

As you sit down to write a memorable donation thank you note consider these 10 points:

  1. The timing

According to 2016 Burk Donor Survey direct mail matters. Forty Four percent of the respondents used direct mail for their giving. Your letter should ideally be posted in less than 48 hours because the faster the letter reaches the donor, the better you will be remembered. The letter would confirm that you received the donation. It will also make an impression about the efficiency of your organization and its thoughtfulness.

Many organizations are now acknowledging contributions by email. There is a chance that your email might get lost in a full email box or sent to the junk folder. Selecting a good subject line will help your letter reach the donor.

  1. Originality matters

When writing your letter, be human, be creative. Make your first line matter.  Continue by telling a story.  Perhaps an outcome of a cause you received a gift for.

  1. A delicate, personal touch holds the key

When your letter is personal, it touches the cords of the donor’s heart. A mass email message will just put off the recipient. Fundraising managers can ensure personalization of the letter by at least mentioning the name of the donor and the amount that has been donated.

  1. No need of lengthy lines

Keep it short. Keep it simple. Just as you would in real life. Remember the message is simple – you are grateful.

  1. Human touch is important

Try to give your letter a personal touch. Find your voice and use words that sound like they are on behalf of a living, breathing person, rather than an organization. Your words must express a heartfelt gratitude for the wonderful deed that the donor has done rather than being too formal.

  1. Stay away from being too pretentious

Your thank you letter must express your feelings but at the same time not exaggerate. Being too loud or showy will disengage the reader. Rather, using a positive, uplifting tone and perspective, will make donors feel good and help in your fundraising efforts.

  1. Connect back to the campaign

When you write the letter, mention the cause or the campaign you received the donation for. You can also give a brief description about the things that you plan to do with the money and how it will help the cause. This will reassure the donor that their contribution has been put to good use.

  1. Say no to digital signatures

While we live in a tech savvy world, when it comes to signing the letter, avoid using a digital signature. Instead, get the concerned person or authority to sign the letter personally. This will add sincerity and show that you have taken the time to acknowledge contributions and are genuinely thankful.

  1. Include a tax receipt and invite the donor

You can include a tax receipt along with the letter and also invite the donor to come over and visit your organization. Offer a first-hand experience of how your nonprofit works. While the last thing you want to do is ask for more in your thank you letter, including a reply envelope might do the trick.

A brief and genuine letter appreciating your donor’s contribution can be a lot more than just an acknowledgement. It can open the doors to future gifts.

Benefits of Giving To Charity and some positive effects of donating.

Benefits of Giving To Charity

In our busy lives, we hardly can find time to help others, even though we so much want to. The empathy of others plight is the great connection that we feel as humanity in whole. But given the fact that we are living such a fast-paced life that this connection we want to feel, takes a back-step. We can’t all volunteer for a charity or organize humanitarian efforts and a regular day, but what we can do instead is support a charity and give in whatever way we can so that they are enabled to do such tasks and dedicate time to making things better in the world.

Of all the things you can do besides volunteering work is to donate to a charity. Although this also can be restrained at some times as money can be too tight at home. But even with a situation like this, there is hardly any reason to turn your back on charitable giving. Because we often give away our money unconsciously, like asking a waiter to keep change after your meal because you don’t need loose change jingling in your pocket.

But when it comes to consciously donating the money we often think of a reason not to. Often excuses like, ‘oh my donation hardly matters for such a huge cause’ or something like ‘the charities are all scams and the money won’t go to the deserving’.

When giving to charities even small donations matter a lot. People are equally aware of the poverty and misery around the world, and some people genuinely feel sorry about it. But most think it is hardly in their power to bring any changes. When the truth is that they hold most of the power.

And I use ‘they’ because we often miss the bigger picture where a whole community comes together to help someone. A collective effort always means success. Looking at the efforts as individually someone’s alone might be discouraging for a person. But when we look at what is possible at the hand of a group of people or a mass of supporters, the task becomes less daunting.

Charitable giving is the only way to solve poverty. Intervening in a poor society in an effective way can help break the cycle of generating one poor generation after another by that society.  Helping a community by providing it with effective healthcare will also reduce any future downfall of society and economy. Medical aids can help in the growth of that community’s financial support. And when this happens, that community will become self-dependant. When giving in an effective charity your donation in accumulation directly correlates to the progress of the receiver not just for today but for generations to come.

But money is the last thing that unites us, what does is the empathy to help each other. Not only is it beneficial for the society as whole but also to each one of us at a personal level. Some positive effects of donating are as follows:-

Feeling of Bliss

In a controlled experiment done by the National Institutes of Health, where the test subject was asked to donate a portion of their salary in whatever way, whatever amount seemed fit and whenever they wanted to donate. With these open parameters, the participants donated at their will. But it was found that with every donation there was an increased activity in the pleasure center of the brain. It is surprising to realize, even by the participants who might have seen giving away their hard earned money away, as a negative thing. But when they realized that their donation was bringing smiles on the receiver’s face, when they realized their little loss is actually a big gain for someone else, their attitude towards the act of donation became positive.

Benefit for Others

You might live in a country or a place where hardships are relevantly smaller than the ones in lesser developed countries. While we can wait for the right charity to come along seeking our help for their cause, people who are in need of your support right at this moment. There won’t be a right time to donate (donate whenever it is possible) and there is no right amount to donate (donate whatever little you can). Your money will help someone and help them to help someone else in return. What we fail to realize is that our one act is just a part of the chain reaction that will create a better community and hence a better world.

Tax Exemptions

Speaking of personal benefits, your donation helps in reducing your taxes. When you file for the tax return every year just mentioning your IRS approved transactions of donation, done throughout the year will help in reducing the amount of your taxable income. This is really helpful as ultimately it will end up in you paying a lot less money in taxes than originally.

Giving is convenient

Donating to a charity is the easiest way to nurture your philanthropy activity.  Yes, you can go ahead and vouch for volunteering for any charitable organization, but with the fast paced world today it is hard to engage yourself in such activities. It can often deter people from helping out. What they don’t realize that donating is equally liberating feeling.

Building Purpose in Life

Often we think about what we are meant to do in our life. Most spend time earning and saving money to survive and live a life of content. But what we don’t pay attention to is our own desire to make a prominent effect in the world and find a purpose.

There are others who have the same feelings and when a charity brings these people to work for a cause, their shared belief in the cause and their humanitarian ideologies will inspire others also. Being able to make an impact with your efforts in the real world will give the desired meaning and purpose to life. The simple act of giving can anchor your life and give a new navigation to it.

Inspiring the Next Generation

Kids often learn from their parents. If you are thrifty your kid will be empathizing towards the need of others. This, in turn, will create a chain reaction of generations to come that won’t care to help anyone else and the world will end up in selfish hands. So do donate whenever it is possible and then let your kid know. Talking to your kid about how your little effort will help someone, will only inspire the next generation and the ones to come after, to care.

Creating a Circle of Motivated People

Sharing the success story of the charity which you support will increase your respect in the eyes of your friends and family. When you become an active part of social charity you not only become an inspiration for your peers but also create a circle of motivated and inspired people who will be encouraged to donate and give to charities.

Helping in any Measure Possible

You don’t need to be a millionaire and make substantial donations to be able to see changes that you want to influence. Remember even an ocean is made of only small drops of water. Your donation might be small but in a bigger perspective, it is an integral puzzle piece that makes the whole charity a success. Even a dollar that you donate can mean a day’s meal for a child in Africa. So the truth is you don’t need much to become someone’s hero.

Improving Your Own Respect for Money

Another good effect of donating on a regular basis is that you yourself get more careful about your finances. When you understand the little amount you donate is capable of initiating big changes and change someone’s life, you realize the value of money. And with time you steadily make a constant effort to be reasonable with your expenses.

So now you know how giving can elevate not just a society in general but also you. One of the best things you would ever do with your money is to give some of it to charity. The emotional value of donating is unparalleled. When you donate money, that money is no longer just a piece of paper. The one who receives it, for them it is a bag of rice or a blanket for cold weather. When you can see our money with that perspective, your meaning of giving will change for forever.

Even if the donating is blissful in a biblical sense, what really makes us happy is the understanding that when donating people on both ends, the one who donates and the one who receives the donation, both are equally benefited.

And this knowledge is the basis of the foundation of a prosperous world. By giving away we solidify our common welfare. A smaller donation has an equal effect as the bigger one. And when everyone realizes the success stories of the donation, our stories become an inspiration to one who hears, which ultimately creates a collective consciousness.

Individual Giving Sets a New Record in 2016 Giving USA Study Reports

Americana sets  a new individual giving record in 2016, according to Giving USA Annual Report on Philanthropy released June 13, 2017.  It has been the fifth time in the history of their research that non-profits have experienced an increase in the amount of donors. With a major leap in individual donors, the amount of donation diverted to religion is also greater.

With 32% of the total donation amount gone to religious establishments, religious charities have become one of the major non-profits in America today. Last year alone donations made to religious institutions came up to almost a hundred and twenty-three billion dollars, which is an increase of 3% since last year. It’s is the highest amount ever in the history of this research, even with the inflation adjustment. It is the sixth consecutive year that the religious philanthropy has seen an increase. However, on a closer look, it isn’t as great as one would assume. In the five-year average growth in this category, it has been the slowest growth year in comparison to all other categories.

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Institutions coming in the religious category are congregations houses of worship, national religious entities, and missionary societies. But the drop in the average growth in the religious donations in these institutions are broadly based on two factors.

Related: Individual Giving On the Rise |  Charitable Giving Statistics 2017

Donor Behaviour

Memberships of churches and synagogues has seen an overall decline. The number of people who used to go to church weekly has also declined in the recent years. There are fewer people in the country who make a donation to their house of worship to strengthen their relationship with it.

Donation Accounting Methodology

Per the report findings, the major concern in general census is that the method of accounting in these religious institutions for religious giving is not as contemporary as it could be. The traditional method of bookkeeping and basic computation power might be making the donation management a bit exhausting task. The methodology for the accounting can be improved.

There are still some variations in the results of the report. For example, if a hospital foundation, even if it has religious affiliation, will still be counted in healthcare.

Giving USA Foundation has been investing resources to improve the approach of religious non-profits in attracting and maintaining its donors. If the current methodology of accounting is improved upon a lot more clear result can be procured.

In religious category total giving is spurred largely by individuals. For the start, the donor-receiver relationship matters more than just the numbers in the value of donations, and thus should be a priority concern.

Giving USA 2017: The Annual Report on Philanthropy was released to the public at 12:01 a.m. ET on Tuesday, June 13, 2017.

Individual Giving On the Rise | Charitable Giving Statistics 2017

Americans gave $390.05 billion setting a record in giving to various non-profits all across America, states Giving USA’s Annual Report on Philanthropy.
All donor types, except the bequest category, increased since last year. The total growth in charitable giving has increased 2.7 %, though many acknowledge it as a moderate growth. Even though there was a drop in mega gifts of more than $200 million, the collective donations by individual donors have gone up 3.9%. The smaller amounts still made it to be the majority of the donations and the individual donors made up to 72% of the donors.
According to the Giving USA Report, American philanthropy has seen its third consecutive year of growth. And with the increasing number of generous donors, there is only a positive growth in years to come.

Related: Individual Giving Sets a New Record in 2016 Giving USA Study Reports

The infographic below, created by The Giving USA, The Giving Institute illustrates the numbers and giving trends by sub sectors.

Giving-USA-2017-Infographic

About Giving USA.

Giving USA: The Annual Report on Philanthropy is the longest-running and most comprehensive report on charitable giving in the United States. The annual report of 2017 was released on 13th June.

Peer to Peer fundraising – an introduction for non-profit organizations.

peer to peer fundraising

The growing ease with which we can share information has created the feeling of being connected with the rest of the world. Social media and other such technologies allow us to influence without undue difficulty the decisions made by our peers and colleagues, whether in relation to the food they eat, the clothes they wear or the organizations they support.

Given the explosion of technology, the growing popularity of peer to peer fundraising in recent years is hardly surprising.

Of all donors, 81% say they have no problem getting themselves approached for a donation by a friend: in comparison, 69% find it acceptable to mail.

Almost all donors have already responded to a request from a peer: 84% of donors say they have given at least once for a friend’s cause in the last year.

Young donors are ready to raise funds for you: 51% of Generation Y donors and 49% of Generation X donors say they raised funds for a charitable cause or non-profit organization in the 12 months prior to the survey (Compared with only 36% of the baby boomers and 25% of the silent generation).

What is peer to peer fundraising?

Peer to peer fundraising is “a way of encouraging supporters of a cause to solicit members of their network of family, friends, colleagues and others.” In addition, fundraising has been individualized, enabling supporters to choose almost any activity they like to attract the attention and support of their peers.

The three main arguments for a non-profit organization to organize peer fundraising campaigns are:

  1. The activities at the centre of these campaigns are likely to encourage people, who would otherwise remain isolated, to engage actively with a specific group.
  2. They allow people who do not have the means (but who are passionate about a cause and want to make a contribution) to raise large sums of money.
  3. They are very popular with Generation Y and have the best online donation rate compared to other forms of fundraising.

The Test of Reality: The Challenges of Peer Fundraising

One of the primary concerns with peer-to-peer fundraising is its potential for retaining new donors. Charities and non-profit organizations have not yet succeeded in transforming people who have given a friend as part of a peer-to-peer fundraiser as a direct supporter of their cause.

Often these people are motivated by the relationship they have with the participant rather than the organization or cause in question. In the study published by Blackbaud in 2013, it can be seen that only 6% of donors to a peer-to-peer fundraising campaign have donated to support the charity. More people (24%) gave support to the campaigner and 65% gave for both reasons.

The key to success: what you need to succeed

Because peer-to-peer fundraising attracts a host of new people to your organization, it represents a tremendous opportunity to convert these people into as many new direct donors.

In addition to segmenting your donor communications social media becomes an important tool. Let your supporters integrate social media into their own fundraising campaign as easily as possible. If, for example, the person can post calls to donations on his or her Facebook or Twitter account, they can seek support from people they do not communicate with via e-mail or in person. To get started with a Facebook page for your non-profit or cause read more here.

More and more charitable and non-profit organizations are launching peer-to-peer fundraising campaigns, and it’s hard not to be impressed by the scale of some events. What ultimately counts is the same criterion as for any other fundraising effort: It has to be well organized and you have to create an emotional connection with the participants.”

 

4 tips for Donor retention with Email Marketing.

Donor retention

We all have donors who no longer engage with us or haven’t made recent contributions. However, rather than seeking to acquire new donors, it is more productive to re-engage with these lapsed donors who are more likely to take action as they are already familiar with your organization and the processes. Here are some tips to help you succeed on this path.

Preventive strategies VS curative techniques

Organizations must seek to optimize donor experience and satisfaction by understanding their behavior. This is the best way to “hold” them, keep them active and limit the loss of donors. On the marketing front, this satisfaction requires a thorough personalization of the actions and operations undertaken. The goal is to offer your donors tools or services that really interest them.

Prevention is better than cure. But how do you begin to recover lapsed donors, once you have identified them? In this blog, we will discuss 4 innovative methods that will help you connect with lapsed donors again.

  1. Identify donors through segmentation

The first thing you need to do is to identify lapsed donors in your CRM by grouping them into a segment. This presupposes, of course, that you have a minimum of information about your donors and that you know their behaviors.

After consolidating these donors you can better align appeals based on donor interests.

  1. Know when to stop

You have to know, at some point, to draw a line on the donors who really do not react at all to your solicitations. Repeated recalls can quickly be perceived by donors as a form of unwanted invasion and may evoke resistance to appeals. It is important to respect their decision.

  1. Surprise to revitalize donors

Create messages your donors will love. Send them emails that are out of the ordinary. The idea is to try to be as inventive as possible without falling into provocation and exaggeration. Try to make your donor feel a sense of urgency and at the same time provoke a click.

  1. Offer your lapsed donors a satisfaction/opinion questionnaire

If your donors are not actively engaging with you, maybe they have good reasons. Is your process a hassle? Do you send too frequent emails? A donation route that they do not understand?

Your dormant donors probably have a lot to teach you. Questionnaires are always appreciated by donors. They feel valued because you show them that their opinion counts.

These techniques should not make you forget that the main goal is to actively engage donors in the future. For this, we will recommend that you place donor satisfaction at the heart of your marketing strategy.

GiveCentral's latest survey report: 2016 Insights on Nonprofit Giving

New Study Reveals Insights on Donor Giving Habits

Get The Survey ReportKnowing your audience is critically important. Understanding their habits, interests, what motivates them and their charitable preferences are important pillars of your fundraising strategy. Knowing how, when, where and why donors give are key building blocks and questions you need to be able answer to successfully raise money for your organization.That’s why GiveCentral launched a benchmark national study to uncover and track Americans’ charitable giving habits. GiveCentral’s 2016 Insights on Nonprofit Giving report reveals key insights and motivators behind the more than $358 billion American’s give to charity annually.* Here are some highlights from the benchmark study:

Digital Dollars

One out of three Americans indicated a preference for online giving. What’s more, of those respondents, 34 percent said they are likely to donate MORE when using electronic payment methods.

Tech Age of Giving

Forty-three percent of Americans have used a computer, smartphone or tablet to make a donation.

More Dollars Digitally

When asked the dollar amount of their most recent contribution, those who prefer to donate online gave an average of $115 versus an average donation of $82 for those who prefer cash or check. Similarly, those donors who prefer online giving gave an average of $781 annually compared to a $559 average for those who prefer cash or check.

Motivating Factors

Approximately 30 percent of Americans donate for religious reasons. Other motivating factors include: To help people in need (58 percent), feel fortunate and want to give back (39 percent).

Time Out

Evenings (36 percent) and weekends (26 percent) are the most likely time in which donations are made. For 18 percent of survey respondents, early morning is the ideal time.

Moving Story

Storytelling is an art, and an a must-have part of fundraising. That’s because nearly 20 percent of survey respondents said they were emotionally moved to donate by someone’s story. Get your copy of the full report here:Get The Survey ReportGiveCentral’s 2016 Insights on Nonprofit Giving report reveals other interesting and actionable findings along with recommendations how you can put them into action to benefit your fundraising efforts.


*Giving USA 2015: The Annual Report on Philanthropy for the Year 2014