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How Mobile is Transforming the Giving Industry

by Stacey Kiran

Giving is evolving – and mobile is at the forefront

GiveCentral - Mobile Giving (two shoppers using smartphones)Now that we’re in 2015, it’s getting hard to remember a time before mobile phones. Odds are you might even be reading this blog post on a mobile device. According to Pew Research, 90% of American adults own a mobile phone.That’s pretty incredible.We’re performing tasks on our devices that we wouldn’t have dreamed of performing just five years ago. But these ubiquitous devices have become our go-to choice for quick, convenient transactions.Giving is evolving—and mobile is at the forefrontWe recently wrapped up our 2015 Nonprofit Giving Survey Report with predictions for nonprofit giving. In it, participating organizations spoke loudly—they are ready for mobile. Right now only 6 percent receive donations via mobile, but 23 percent are able to measure mobile payment processing and nearly two-thirds (64 percent) would embrace real-time donor transactions.In that same survey report, 84 percent of respondents believe their staff generally embraces technology change. You’re ready to start accepting mobile donations, now it’s just time to start.Here are three ways mobile is poised to transform donor giving and make a real impact on your organization:

  1. Mobile giving can actually reduce overhead. New technology doesn’t always have to be expensive. In fact, mobile giving can be one of the most cost efficient methods. With our GiveCentral tool, 98 to 99 percent of the donations go directly to the charity, with donated funds automatically debited from donor accounts. That’s an 8 to 9 percent increase in funds direct to charity versus the traditional mobile giving model.
  1. Mobile giving makes it easy to give. Donors (new and existing) are on their mobile devices, but they’re also on social media, they’re at home on the phones, they’re reading their email. The point of mobile giving isn’t that it’s replacing traditional giving methods, but that it’s ensuring you are where your donors want you to be. It’s an “and” world right now, not an “or” world—be everywhere your donors are, and they’re more likely to give. Mobile can also enable you to stay more connected to donors. On average, recurring donors give 42 percent more per year than one-time donors. Your donors are on their mobile phones—stay with them.
  1. Mobile makes it easy to receive. Without a doubt, enabling mobile giving will make it easier for your donors to give, and (hopefully) give often. But it can also make receiving significantly easier for your organization. GiveCentral Go is revolutionizing how organizations accept credit card donations during events. For example, auctions and other nonprofit events can be massive affairs—months or years of planning come down to a perfectly execution. GiveCentral Go provides a simple, quick interface for giving at your events, plus a simple system for receiving and processing donations. Your smartphone serves as the hub with encrypted transactions sent securely from your device and synced to your GiveCentral account. Receipts are automatically emailed to donors.

Want to learn how mobile giving can fit into your organization? Email me directly at stacey@givecentral.org and we’ll walk through it together.

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